Legal
Privacy Policy
Important: PERAP is a platform that enables businesses to communicate with their customers using WhatsApp Business API infrastructure powered by Meta.
Section 01
About Our Service
WABA provides an interface and panel that enables you to use Meta's WhatsApp Business API service. We do not store, process, or view your WhatsApp messages. All messaging data is processed directly on Meta/WhatsApp infrastructure.
WhatsApp messages you send and your customer data are governed by Meta's WhatsApp Business Policy and Privacy Policy. These data are processed by Meta, not by us.
Section 02
Data We Collect
We only collect the following information:
Demo Request Form
- Full name
- Email address
- Phone number
- Company name (optional)
- Your message (optional)
Website Usage
- IP address (for security purposes)
- Browser type and version
- Page view information
Note: Features you use after logging into the panel/platform (user management, messaging, reports, etc.) are processed via API connection on Meta's infrastructure. We do not store this data.
Section 03
Why We Collect Data
- Demo Requests: To show you the product demo and get in touch with you
- Support: To answer your questions and provide technical support
- Security: To ensure website security
- Communication: For service updates and important announcements (with your permission)
Section 04
Who We Share Data With
We do not share the information we collect with third parties except in the following circumstances:
- Meta/WhatsApp: For WhatsApp Business API connection when using our platform (Meta's policies apply)
- Legal Obligations: In the event of a court order or official authority request
- Service Providers: Companies providing email delivery and hosting services (only necessary information)
Section 05
How Long We Retain Your Data
You can delete your data at any time upon request.
Section 06
Your Rights
Under applicable data protection regulations, you have the following rights:
- To learn whether your personal data is being processed
- To request information if it has been processed
- To request correction of your data
- To request deletion of your data
- To opt out of marketing communications
To submit a request, email [email protected]. We will respond within 30 days.
Section 07
Cookies
We use cookies at a minimal level on our website:
- Necessary Cookies: Required for the website to function (session management)
- Analytics Cookies: Anonymous usage statistics (Google Analytics)
You can manage or delete cookies from your browser settings.
Section 08
Security
To protect your data, we:
- Use SSL/HTTPS encryption
- Perform regular security updates
- Provide data protection with access permissions
- Require employees to sign confidentiality agreements
Section 09
Changes to This Policy
We may update this policy when necessary. We will notify you by email of important changes. You can see the last update date at the top of the page.
Contact
Questions & Requests
For questions about our privacy policy or data requests:
SEUP LLC
Albuquerque, NM 87110